Where does emotional intelligence, or EQ, come from? There are two elements of emotional intelligence (also called EQ, or EI): first, an awareness of your own emotions. The second aspect of [...]
In the era of disappearing loyalty, how can your organization create trust for your clients? If a relationship is going to be of value, it has to be based on trust - that's true for personal [...]
Lost in the middle of the woods. In Canada. Stanley Park. One of the largest parks in North America. Over 1,000 acres of natural beauty in Vancouver, BC. It’s my first visit. And I’m [...]
Nothing of any real value happens without the involvement of other people. Do you believe that? For a musician, you might say that the music is played by just one person. One individual. But when [...]
A large man walked into his doctor’s office, launched himself up onto the examining table, and extended his right leg. “Doc, it’s broken. You gotta fix it.” The doctor, a [...]
Capetown, South Africa. At the top of a 25-foot wave, near the bottom of the world. Extreme surfer Murray Wilcocks answers that one important question: What were you thinking? Willcocks is a [...]
Let’s face it: you’re smart. I mean, if you’re reading this blog, not only are you smart…you obviously have excellent taste. 🙂 But in conversations, presentations and [...]
Had a great conversation with Debbie Lewis in Tampa. We talked about the role of persuasion in everyday life. We are all involved in sales and “selling our ideas”. Persuasion and [...]
What’s the difference between a teacher, and a coach? Teaching and training has its place, for learning new skills. But information is everywhere. Believe me, I just googled it. Maybe more [...]
The critical issue for students today is communication. Everyone has a smart phone – but having access is not the same as having skill, if you know what I mean. Across every major, the [...]
