Where does emotional intelligence, or EQ, come from? There are two elements of emotional intelligence (also called EQ, or EI): first, an awareness of your own emotions. The second aspect of [...]
If you want to know how to captivate your audience, you have to focus on what really matters. Not necessarily what matters to you…what matters to your audience. (An excerpt from The NEW [...]
What makes an effective coach, for personal or professional growth?
What are the dynamics for hiring highly effective teams? Talents, teamwork, and time management are important, but what is the matrix environment that helps leaders find the "right" combination [...]
Brainstorming can often feel like an exercise in frustration. While everyone is busy "idea-ating", is there any real and measurable outcome? Harnessing the creative power of a group or [...]
Neither one of us knew how she would take the news, but it wasn’t going to be good. Our eight-year-old daughter was in for a shock – and we knew it. Here’s how to use the New Elevator [...]
Companies are looking for ways to manage social media, including facebook, email, twitter, and more. What’s your company policy on effective communication, in the Web 2.0 world? [vimeo [...]
How can you know the difference between a smokescreen and sincerity? If the product is right for the prospect, maybe the problem is in the approach. Here's a proven technique for continuing the [...]
Looking for new ways to grow your business? Westfall and Associates offers strategic sales consulting services to businesses and individuals. Watch this video if you would like to learn more.
Four years ago, my friend "Money" was a regional account manager for a local manufacturer's representative, carrying a bag and trying to make a buck. Now, in just four short years, he's the COO [...]