Why Your Employees Don’t Know How to Listen

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Has anyone ever taught your employees how to listen?

Teaching Your Team How to ListenFor many business leaders, the thinking goes like this:

Thought: Why Doesn’t My Message Resonate With My Employees?
Second Thought: It can’t be because of my message, style or delivery!
Quick and Inaccurate Conclusion: They don’t know how to listen!

 

If you want your business to succeed, you have to make sure that you are able to communicate effectively with your employees. Learning how to listen starts with teaching people to connect with your message.

Listen to This:
Negative Effects of Poor Communication

Failure to communicate well with your employees can result in an unhappy and unproductive workplace. If your employees do not understand your message clearly, they may make mistakes that can undermine the productivity and reputation of your company.

Some mistakes can even ruin projects and cause you to lose customers. Employees who are angry may even sabotage projects or operations to vent their frustration.

How to Listen: Do Your Employees Respond Well to Your Messages?

In order to keep your employees satisfied and motivated, you need to treat them as individuals and show them that you appreciate their efforts.

Here are a number of things you can do to ensure that your messages are well-received by your employees:

How to Listen Starts with How You Talk:

Get Face-to-Face with Your Employees

Business owners and managers are relying more and more on emails and text messages to communicate with their employees.

While these methods of communication are efficient, they may not be the best ways to strengthen your relationship with your employees. Talking face-to-face with your employees can improve trust and loyalty, enhance collaboration and minimize communication errors.

Keep Your Employees Updated with the Latest Developments

Keeping your employees informed on the latest projects and endeavors of your company does not only gives them a clearer idea of their roles and responsibilities; it makes them feel more important.

Encourage Your Employees to Provide Feedback…
and then: LISTEN

Listening to the suggestions and opinions of your employees can help you create a better working environment and make improvements that are beneficial to your company.

You can encourage employee feedback by conducting surveys, using a suggestion box or holding staff meetings on a regular basis. Of course, you have to respond to the feedback with appropriate actions.

Use Creative Ways to Communicate with Your Employees

Great companies like Cisco take communication seriously – how about your organization? Using the same boring way to communicate with your employees can make them lose interest in your messages. As such, you have to come up with more interesting ways to get your messages across.

Proper communication is part and parcel of a successful business. And creative messages can teach people how to listen.

Making the necessary efforts to communicate accurately and pleasantly with your employees can help you establish a strong foundation for growth and success.


About the author: John McMalcolm writes helpful informational articles on many different subjects, ranging from small business management to doctor reviews.

Hello Kitty Headphones image used under creative commons, courtesy of garryknight. Main image of audience by marfis75.  Some rights reserved.

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