Products and services are dead. Creating real connection with customers means understanding what's replaced the traditional widgets and gadgets - so that you can create the brand loyalty you [...]
Picture this: the situation has gone from bad to worse. Your customer is threatening to pull their business, cancel their contract, and call their lawyer. What's your next move?
Why do you need an elevator pitch? Here's a new look at a familiar conversation, with advice from the US National Champion.
Let’s face it: you’re smart. I mean, if you’re reading this blog, not only are you smart…you obviously have excellent taste. 🙂 But in conversations, presentations and [...]
Had a great conversation with Debbie Lewis in Tampa. We talked about the role of persuasion in everyday life. We are all involved in sales and “selling our ideas”. Persuasion and [...]
Let’s face it: you’re smart. I mean, if you’re reading this blog, not only are you smart…you obviously have excellent taste. But in conversations, presentations and [...]
In any presentation, there are two stories. First, the story that you tell yourself. And then, the story you tell to others. To overcome the fear of public speaking, you’ve got to [...]
Landing on Shark Tank can be a huge boost for your business – even if the Sharks don’t invest, the impact to your company can be ENORMOUS. The exposure and publicity is worth more [...]
When you think about luxury, and a luxury brand, what comes to mind? Perhaps you are thinking of some of the usual suspects: Mercedes Benz automobiles. Mont Blanc pens. Anything you can buy at [...]
Innovation starts when you allow yourself to be bold. "Think Big, Act Bigger" is the newest book from Jeffrey Hayzlett - find out how to live your authentic story, in this video blog post and [...]