When you want to create a lasting change, consider carefully the importance of an adaptable mindset. What’s your perspective, on the change that you propose? More importantly, what’s [...]
Where does emotional intelligence, or EQ, come from? There are two elements of emotional intelligence (also called EQ, or EI): first, an awareness of your own emotions. The second aspect of [...]
Asking for the toughest customers is like trying to pet a shark, or date a nun. You instantly know that it won't end up well.