Nothing of any real value happens without the involvement of other people. Do you believe that? For a musician, you might say that the music is played by just one person. One individual. But when [...]
A large man walked into his doctor’s office, launched himself up onto the examining table, and extended his right leg. “Doc, it’s broken. You gotta fix it.” The doctor, a [...]
Picture this: the situation has gone from bad to worse. Your customer is threatening to pull their business, cancel their contract, and call their lawyer. What's your next move?
Why do you need an elevator pitch? Here's a new look at a familiar conversation, with advice from the US National Champion.
Asking for the toughest customers is like trying to pet a shark, or date a nun. You instantly know that it won't end up well.
Capetown, South Africa. At the top of a 25-foot wave, near the bottom of the world. Extreme surfer Murray Wilcocks answers that one important question: What were you thinking? Willcocks is a [...]
Let’s face it: you’re smart. I mean, if you’re reading this blog, not only are you smart…you obviously have excellent taste. 🙂 But in conversations, presentations and [...]
Had a great conversation with Debbie Lewis in Tampa. We talked about the role of persuasion in everyday life. We are all involved in sales and “selling our ideas”. Persuasion and [...]
What’s the difference between a teacher, and a coach? Teaching and training has its place, for learning new skills. But information is everywhere. Believe me, I just googled it. Maybe more [...]
For entrepreneurs today, leadership communication skills are the foundation of business growth. If you want to expand into new markets, attract new employees to your organization, or even just [...]